TPE Dolls Shipping & Delivery

Welcome to our shipping & Deliveries page! Find all the information you need to know about TPE Dolls production & delivery lead time, how to track your order, etc…

Fine Love Dolls tries to give you the closest estimates below based on each of our manufacturing partner, as well as the country of destination for your doll.

We additionally always remain at your disposal if you need any additional help! Never hesitate to contact us either using the chat at the bottom right of the page, or by email.

ORDER TRACKING

Can’t wait to receive your doll? Follow up on your order here by entering your shipment tracking code number which can be found under your account.

You can also download the Aftership app, available for both iOS and Android devices. Download the Aftership app on your smartphone and track your doll journey live. You can also receive notifications directly on your device at each stage. This application is free

NEW: Try AfterShip Facebook Bot and ask any information about your order directly from Messenger here.

 

ONLINE SIGNATURE FOR DELIVERY

Because of the high value of the items that we ship, we require a signature at reception of your order.

If you are not often at home and do not want to reschedule a delivery for your package, please see below instructions:

FEDEX ORDERS

At reception of your tracking code by email, we will specify which carrier is being appointed for your order. If it is Fedex (most orders to USA), you have the option to signup for free to FedEx Delivery Manager by clicking on this link.

Once signed up, you can login to your FedEx Delivery Manager dashboard, and directly sign and authorize delivery online for your package, and avoid having to schedule a redelivery, if you are not at home.

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

UPS ORDERS

At reception of your tracking code by email, we will specify which carrier is being appointed for your order. If it is UPS (most orders to Europe), you have the option to signup for free to UPS My Choice by clicking on this link.

Once signed up, you can login to your UPS My Choice dashboard. Unlike Fedex and DHL, UPS does not allow you to sign & authorize deliveries online for valuable items. You can however:

Setup delivery alerts, authorize shipment release or hold for will call (at UPS Customer Center), leave it with a neighbor or reroute delivery to a nearby UPS Access Point.

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

DHL ORDERS

At reception of your tracking code by email, we will specify which carrier is being appointed for your order. If it is DHL (usually for smaller orders, such as accessories), you have the option to signup for free to DHL On Demand Delivery by clicking on this link.

Once you fill your waybill number, you can login to your DHL On Demand Delivery dashboard. As a result you can directly sign and authorize delivery online for your package.

This will avoid having to schedule a redelivery if you are not at home.

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

ADDITIONAL INFORMATION

Fraud prevention rules allow us to only authorize shipping & deliveries to a verified billing address. The only exception is if you want your doll delivery to a FedEx/DHL/UPS Office for discretion.

WARNING: If you select this option, carriers will only store your package for 5 business days. After this delay the carrier will be return the package to us, and additional penalty fees will apply.

Please notify us in advance and fill out the separate shipping location as your shipping address when you checkout.

We ship your doll via DHL, UPS or FedEx at our discretion. Customs Agents may open your dolls box for inspection during transport.

We deliver your doll directly to your doorstep or at nearby drop-off location, if you specify so. All orders have discreet packaging (plain brown box), with no mention or indication of what is inside whatsoever.

The carrier does not know what is inside your package, and you can easily pretend that it is a piece furniture if you have curious neighbours!

SEX DOLLS - AUTHORIZED COUNTRIES

Due to import laws, we cannot ship to the following countries:

Afghanistan, Bahrain, Central African Republic, Chad, Cocos (Keeling Islands), Comoros, Djibouti, Egypt, Gambia, Guinea, Haiti, India, Iran, Iraq, Jordan, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Maldives, Mali, Mauritania, Mozambique, Niger, North Korea, Oman, Pakistan, Palestinian Territory, Paraguay, Senegal, Somalia, South Sudan, Sudan, Syria, Tajikistan, Tunisia, Turkmenistan, Uganda, United Emirates (except Dubai only), Uzbekistan, Western Sahara, Yemen.

Customers from South American countries (except Chile) should contact us before placing an order. It most cases it is necessary for the customers from South America to custom clear their package at reception. You can also check our interactive map below:

FREE SHIPPING DESTINATIONS

We provide free shipping worldwide and we ship our dolls duty paid to USA and Europe. Please make sure that sex dolls are allowed in your country of reception before placing your order (See “Authorized Countries” tab above & map below for more information).

For Canada, Norway & United Kingdom additional duty taxes (±5-10%) may apply on occasional cases. We can help you lower it to a few tenth of dollars, just contact us before reception.

Please note that additional fees might apply for remote and logistically difficult to access areas. Before proceeding with your purchase, if you already experimented difficulties to receive goods to your address from main carriers, please contact us for a confirmation before placing your order.

Our dolls weight between 20 KG to 60 KG (44-132 LBS). Logistic costs can quickly escalate for places requiring several transfers at different location spots. (For example Reunion island)

TPE DOLLS DUTIES AND TAXES

We ship our dolls duty paid. No import taxes, VAT or any additional fees will apply if you are in Europe or USA. The prices that we list on our store are the prices you pay.

PLEASE NOTE: Duty paid is only available for full dolls and do not apply to single heads for Europe. If you order a single head only from us, additional taxes may apply.


OTHER COUNTRIES (except USA & E.U):

We try to ship your package duty paid, but additional taxes may apply. For example United Kingdom, Norway, South Korea, Canada or Latin American Countries.

Feel free to contact us for more information about a location in particular, or if you prefer us to ship DDP for your location.

QUALITY GUARANTEE

Fine Love Dolls stands behind the quality of its sex dolls & accessories and we sell with a 100% quality guarantee.

We solely distribute products from trusted suppliers, who also strictly follow European Union and North American safety & hygiene regulations. All of our dolls are compliant and phthalates free.

All of our models, upon manufacturing completion, go through a strict quality control process and stress test. Any model which fails any of these 2 test(s) will not pass the test.

As a result we manufacture from scratch models that have failed quality tests (delaying your order of 1-2 business day)

The models advertised on our website are the exact dolls you will be getting. Our dolls are customizable and the only limit is your creativity! You can customize any details, and beat us with even more realistic pictures than ours!

Fine Love Dolls is a Hong Kong and Chinese registered distributor. We operate directly with the original equipment manufacturers. Fine Love Dolls only sells authentic models from authentic brands.

What you see on our website is exactly what you will get. We only use contractual photographs of the models displayed on our store.

If you receive the wrong configuration (wig/eye for example) or if your item is damaged when it arrives, please contact us immediately upon reception of your order.

REFUNDS POLICY

Your doll is a custom product, with the specific options that you have chosen. As a result once production starts, you may not cancel your ongoing order, unless valable reason.

We only grant a new product if the item you receive is incorrect, or if you receive a defective item.

By defective product, we do not mean small divots or minor scratches. These occasional minor damages could happen on very rare cases, after quality inspection and during transport.

If your package arrived damaged, please take pictures before opening it. If you notice any mistake with your order, please contact us right away!

WARNING: Sex toy laws dictate that we cannot accept return of a doll that has been used. Please note that you use your doll, returning it for any reason is no longer possible.

Unfortunately, Items with damages because of improper use are not eligible for return or refund. This is regardless of the duration of time you use the doll for.

Sex dolls are not indestructible, please use and handle your doll with care are and common sense. For more information about TPE dolls care and maintenance please follow this link.

Customer satisfaction is very important to us. If you have any problem with your order, please contact us. We will do our best to fix the issue immediately.

CHINESE HOLIDAYS AND DELAYS

Delivery delays are not frequent, however we strongly advise you to avoid placing your order before or after the following dates:

Chinese New Year (From 01/25/2019 to 02/12/2019)

This is the same as Western Christmas + New year, except that most Chinese forwarders, manufacturers and companies are closed for around 15 days.

Any orders placed AFTER JANUARY 25TH will be produced after Chinese New Year, once production resumes (February 12th).

Your order will ship around February 15th.

Please note that exceptions may apply in some rare cases, on some specific models. For example the new WM Doll 166cm.

This is because of a lot of orders have created congestion on WM Doll production line for this reference product (not enough moulds). Orders must therefore queue before being produced with this very mould. You can expect regular delays on 99% of other models as soon as factories reopen.

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

Middle-Autumn Festival (From 09/13/2019 to 09/15/2019)

This is another nation wide public holidays, you can expect logistics to be slow within these dates

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

Golden Week (From 10/01/2019 to 10/06/2019)

Nationwide public holidays, no companies will work this week.

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

China Black Friday (From 2019/11/08 to 2019/11/12)

Just look at Alibaba’s statistics on this day. If you are going to order during these dates, expect all Chinese channels to be congested for a week because of the surge in volumes to be exported from China.

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll

CUSTOMERS REVIEWS

Why so few?

Fine Love Dolls has been established in 2015 and has had the chance to provide a lot of customers with gorgeous models already! More than 500 to be exact.

Yet, and unlike most of our competitors, we do not write artificial reviews, nor do we incentitize our customers to write some. We strongly believe this is something that should be done only if you feel like doing so in an honest and helpful way for others.

Nevertheless your feedback is really important to us ! Feel free to leave us a review at your convenience at reception of your item, and count on us not to forget you for your kindness!

You can also check our previous order pictures on this page.

DELIVERY & PRODUCTION LEAD TIME BY MANUFACTURER

WM DOLL | YL DOLL | OR DOLL

All models from any of the following 3 brands: WM Doll, YL Doll, OR Doll are produced by the same factory, which is our main manufacturing partner and biggest supplier.


PRODUCTION LEAD TIME:

With production facilities stretching onto 2 sites, this manufacturer can guarantee the fastest production lead time. Most models are produced within 4-8 regular days.

If the production time exceeds 8 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which potentially can delay your order for 1-2 regular days.


DELIVERY LEAD TIME:

USA & CANADA: We have great deal with this manufacturer on transportation through DHL. Delivery lead time is 2-4 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

PIPER DOLL | DOLLHOUSE168 | DOLL 4EVER

All models from any of the following 3 brands: Piper Doll, Doll 4Ever & Dollhouse168 are produced by the same group, onto 3 distinct production sites


PRODUCTION LEAD TIME:

Production takes a bit longer for these 3 brands, count on average 8 to 10 regular days for your doll to be ready.

If the production time exceeds 10 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which can potentially have delayed your order for 1-2 days.


DELIVERY LEAD TIME:

USA & CANADA: Shipments are done through Fedex. Delivery lead time is 6-8 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

IRONTECH DOLL

Irontech Doll is one of our latest manufacturing partner with 1 production site located in Southern China.


PRODUCTION LEAD TIME:

Production takes around 6 to 10 regular days for your doll to be ready with Irontech Doll.

If the production time exceeds 10 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which can potentially have delayed your order for 1-2 days.


DELIVERY LEAD TIME:

USA & CANADA: Shipments are done through Fedex. Delivery lead time is 6-8 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

JY DOLL | AS DOLL

JY Doll is one of our oldest manufacturing partner and 2nd biggest production site. This fabricant also produces AS Doll models.


PRODUCTION LEAD TIME:

Count 4 to 6 regular days for JY Doll models to be ready. For AS Doll, count 6-8 regular days.

If the production time exceeds 8 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which can potentially have delayed your order for 1-2 days.


DELIVERY LEAD TIME:

USA & CANADA: Shipments are done through Fedex. Delivery lead time is 6-8 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

6YE PREMIUM

6YE Premium also known as 6YE Doll has 1 production site located in South China.


PRODUCTION LEAD TIME:

Production takes a bit longer for 6YE models, count on average 8 to 10 regular days for your doll to be ready.

If the production time exceeds 10 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which can potentially have delayed your order for 1-2 days.


DELIVERY LEAD TIME:

USA & CANADA: Shipments are done through Fedex. Delivery lead time is 6-8 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

SM DOLL

SM Doll is a smaller manufacturer with 1 production site located in South China. Nevertheless SM Doll is also quite responsive and produces on demand relatively fast.


PRODUCTION LEAD TIME:

Production 4 to 8 regular days for your doll to be ready.

If the production time exceeds 8 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which can potentially have delayed your order for 1-2 days.


DELIVERY LEAD TIME:

USA & CANADA: Shipments are done through Fedex. Delivery lead time is 6-8 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

CLIMAX DOLL

Climax Doll is a smaller manufacturer with 1 production site located in South China.


PRODUCTION LEAD TIME:

Production is a bit longer for Climax models, with a lead time of 8 to 15 regular days for your doll to be ready.

If the production time exceeds 15 days and that we have not yet reverted back to you, never hesitate to holla at us! Unfortunately either heads or bodies presenting a defect must sometimes be remoulded from scratch, which can potentially have delayed your order for 1-2 days.


DELIVERY LEAD TIME:

USA & CANADA: Shipments are done through Fedex. Delivery lead time is 6-8 regular days for USA & Canada.

EUROPE & UK: Custom clearance is longer and delivery lead time is 10-15 regular days for European and UK orders. We use UPS for all European countries.

ORDER GROUPING & CONSOLIDATION

DOLL ORDERS + ACCESSORIES:

The above production delays can be slightly longer for accessories (1-2 days on average). Fine Love Dolls maintains stocks on detached parts and small accessories, but not on custom items such as penis insert add-on for example (too many size & color variations).

If an accessory that you have ordered is taking to long to consolidate (ship alongside your doll package), Fine Love Dolls will ship it separately not to delay your order.


Exceptions: Please note that our TPE repair kit and our makeup kit, which both contain TPE glue and eyelash glue cannot be shipped alongside TPE Dolls due to product composition and air freight and safety regulations. These are always shipped separately from orders containing a doll head or body.


DELIVERY LEAD TIME: ACCESSORIES ONLY ORDERS:

If you use create your own kit of items using our accessories bundle kit, shipping fees are offered for all orders above $100. For orders below this amount, a $39 shipping fee will be added to your shopping cart.

We do our best to maintain stock on most accessory items that we sell. Shipping lead time is 6-8 regular days from the date of shipping. Signature is required on your package and a notice will be left if you are not at home at the time of the delivery, to pick your package up at your nearby post office.

Please note that we do not usually forward tracking codes on small accessory orders. We nevertheless do keep track and follow up on each of them so never hesitate to ask us if you want your tracking code on these also!


  • For accessories orders in stock: Count 6-8 regular days to receive your package
  • For accessories orders not in stock: Count 8-15 regular days to receive your package.

DELIVERY & TAXES MAP

DELIVERY TO YOUR DOORSTEP FROM TRUSTED FORWARDERS

Only internationally recognized top carriers handle your package from the factory to your doorstep, to ensure your doll travels safely!

TPE Dolls Shipping & Delivery was last modified: March 14th, 2019 by adminlovedoll