This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information‘ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit www.finelovedolls.com?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Billing Address or other details to help you with your experience.
When do we collect information?
We collect information from our visitors when:
- You register on our site
- Place an order with us
- Subscribe to our newsletter
- Fill out a contact form
- Use our Live Chat system
- Register as an affiliate
- Use our forums
- Review a product
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
- Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
- We use regular Malware Scanning and top notch threat mitigation firewall and proxy technology
- Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
- All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
- You can enable Two Factor Authentication (2FA) on your account for an extra layer of protection.
- We enforce and allow strong passwords only.
- As per your Right to Erasure. Under Article 17 of the GDPR individuals have the right to have personal data erased.
- All transactions and credit card information are processed through our gateway provider and are not stored or processed on our servers.
- We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use ‘cookies’?
We use cookies to:
If users disable cookies in their browser:
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
Opting out of our Newsletter:
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
- You will be notified of any Privacy Policy changes on our Privacy Policy Page and by email.
Users Can change your personal information:
- By emailing us
- By logging in to your account
- By chatting with us
- By sending us a support ticket
How does our site handle Do Not Track signals?
Does our site allow third-party behavioral tracking?
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 18 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days
- We will notify the users via in-site notification within 7 business days
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us at [email protected]
Data Privacy Officer
As per GDPR requirements, our data privacy officer contact information is listed here down below:
Contact name: Annia Cai
Company / Organization: Fine Love Dolls ® Ultra Realistic TPE Dolls
Website: https://www.finelovedolls.com
Address: R11, 3F, Kowloon Plaza, 485 Castle Peak Road, Lai Chi Kok, Kowloon
999077, Hong Kong
Phone: +85227808955
Email: [email protected]